211 is a guiding light, connecting you to local services that are here for you, like food and utility assistance, housing, mental health services and crisis intervention, elder care, disaster services, substance abuse help, and much more. Call specialists are available 24 hours a day, 7 days a week, 365 days a year.
What is 211?
211 is a free, easy-to-remember phone number connecting callers with health and human services in their community.
How does it work?
When you call 211, you will talk to a trained resource specialist who has access to a comprehensive database of nearly all health and human services that exist in your community. Information and referral is available 24 hours a day, 7 days a week throughout the year. Information can be provided in over 90 different languages.
What information is available?
The site contains comprehensive information about health and human services programs in Wisconsin. This includes, but is not limited to assistance for food, housing and shelter, education, legal advice, emergencies, physical and mental health issues, financial assistance, transportation, and state agency and program information.
Can anyone call 211? Is there a cost to call?
211 is a free service supported by United Way of Walworth County. Anyone looking for information or assistance to identify the services best suited to meet his or her needs is eligible to call. Case managers, church leaders, employers, teachers or other agencies calling on behalf of their clients, members, employees or students are also welcome.
I am a service provider. What programs are eligible to be listed in your database?
Reach out to the Impact 211 resource department by emailing firstname.lastname@example.org or by calling 414-302-6621.